Privacy Policy

Effective Date: May 21, 2025

  1. Our Pledge

    At gamefloat.it.com, we prioritise your privacy. This policy explains the types of data we collect, how we use it, and the safeguards we employ.

  2. Information We Gather

    To operate and enhance our platform, we may collect:

    • User Account Details: your username, email, birthdate, and gaming preferences.
    • Transaction Records: purchase history, license keys, dates, and encrypted payment data.
    • Device Data: hardware model, operating system, browser type, IP address, and session logs.
    • Usage Statistics: gameplay metrics, achievements, forum posts, and support interactions.
    • Cookies & Tracking: preferences stored via cookies and local storage.
  3. How We Use Your Data

    We process your information to:

    • Improve Performance: speed up page loads and streamline navigation.
    • Personalise Offers: suggest games and promotions tailored to you.
    • Protect Accounts: detect fraud and unauthorised access.
    • Deliver Support: use your history to resolve issues efficiently.
    • Marketing: send you targeted deals, with an opt-out option available.
  4. Security Practices

    We implement robust measures, including:

    • Encryption: SSL/TLS for data in transit and AES-256 for stored data.
    • Access Controls: role-based permissions to restrict sensitive data access.
    • Regular Audits: vulnerability scans and penetration tests.
    • Incident Management: a dedicated team for security monitoring and response.
  5. Sharing & Disclosure

    We do not sell your personal data. We may share it with:

    • Service Providers: hosting, payment processors, and email services under strict confidentiality.
    • Affiliates: to synchronise data across our network.
    • Legal Authorities: when required by law or to enforce our terms.

    All third parties are contractually bound to use your data solely for authorised purposes.

  6. Your Rights

    You have rights under data protection laws to:

    • Access: obtain a copy of your personal data.
    • Rectify: correct inaccuracies.
    • Erase: request deletion of your data, subject to legal requirements.
    • Restrict Processing: limit how your data is used.
    • Data Portability: receive your data in a portable format.

    To exercise these rights, contact us at privacy@gamefloat.it.com or via your account settings.

  7. International Transfers

    Your data may be processed outside the UK. We use standard contractual clauses and comply with GDPR to protect your information.

  8. Children’s Data

    We do not knowingly collect information from anyone under 13. If we become aware of such data, we will promptly delete it.

  9. Policy Revisions

    We may update this policy. Significant changes will be posted here with the revision date and, if required, notified via email.

  10. Contact Information

    For questions or requests, reach out to us:

    Email: privacy@gamefloat.it.com
    Address: West Orchards, Mercer Ave, Coventry CV1 1HN